Our most COMMON GENERAL QUESTIONS
-
Where do you ship?
We wish we could get Just Science products into the hands of everyone, but currently, we are only able to ship to the United States.
-
Where do orders ship from?
Orders are shipped from Tennessee in most cases but may be shipped from Arizona at the discretion of Just Science.
-
How Long Does It Take to Process an Order?
All orders received by noon Mountain Standard Time are processed the same day (excluding weekends and holidays). You will receive notification, containing tracking information, when your order has shipped.
-
Do you offer free shipping?
Yes, we offer free shipping via USPS Priority to anywhere in the United States.
-
How do I change or cancel my order?
Once an order comes in, we send it quickly to ensure it arrives to you as soon as possible. If changes are needed, please call us immediately and we will update when possible.
-
How do I check the status of my order?
When you complete your order, you will receive an email with all the order details. Please check to make sure that all the information is correct and if there are any issues, please reply to that email immediately so we can get the changes made. When the order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you still have questions or needs about your order, please call us at 800.625.7945 or email us at hello@justscience.com
-
Privacy Policy
Just Science – Privacy Policy
Last Updated: 12/1/25
1. Introduction
Just Science (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the limited information we receive when you make a purchase on our website. By using our website, you agree to the terms described in this policy.
2. Information We Collect
Just Science only collects the minimum information necessary to process your payment.
When you make a purchase, our secure payment processor collects the information required to complete your transaction, such as:
• Name on the card
• Billing details
• Payment card information
Just Science does not directly receive, store, or access your full payment details. All payment information is processed securely by our third-party payment provider.
We only receive confirmation that a payment was successfully completed so we can fulfill your order.
We do not collect:
• Personal profiles
• Browsing data
• IP addresses
• Marketing or advertising identifiers
3. How We Use Your Information
We use payment information solely to:
• Process your transaction
• Verify payment status
• Meet legal or financial reporting requirements
We do not use your information for advertising, analytics, or any other purpose.
4. Information Sharing and Disclosure
Just Science does not sell, rent, or share any customer information.
We only share data with:
• Our payment processor, strictly to complete your transaction
• Authorities, if legally required (such as for fraud prevention or compliance)
We do not share information with marketers, advertisers, or unrelated third parties.
5. Cookies and Tracking
Just Science uses basic cookies for basic web analytics but we do not capture specific user information.
6. Data Retention
We retain only the minimal payment confirmation records required for:
• Transaction verification
• Accounting or tax compliance
• Fraud-prevention obligations
We do not retain full payment card information or any browsing data.
7. Security
We rely on our industry-certified payment processor to ensure your payment information is transmitted securely. Although no system is perfect, we take reasonable measures to protect data in accordance with applicable standards.
8. Your Rights
Depending on your jurisdiction, you may have rights related to access, correction, deletion, or restriction of payment-related information.
To submit a request, contact us at:
Email: hello@justscience.com
9. Children’s Privacy
Just Science does not knowingly collect personal information from children under 13 and does not operate services directed at children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Just Science
Email:hello@justscience.com
-
Terms and Conditions
Just Science – Terms and Conditions
Last Updated: 12/1/25
Welcome to Just Science (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of RV products (“Products”) from our online store. By accessing our website or placing an order, you agree to these Terms.
1. Use of the Website
You agree not to use the website for any unlawful purpose or to engage in activities that may damage, disable, or disrupt the website.
2. Product Information
We make every effort to provide accurate product descriptions, images, specifications, and pricing.
However:
• Product availability may change without notice.
• Colors or appearance may vary depending on device settings.
• We reserve the right to modify or discontinue any product at any time.
3. Pricing and Payment
All prices are listed in USD unless otherwise noted. We reserve the right to update prices at any time without prior notice.
By placing an order, you agree to provide accurate payment information and authorize our payment processor to charge the full amount of your purchase.
4. Order Acceptance
After you submit an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel an order for reasons including—but not limited to—product availability, pricing or description errors, or suspected fraudulent activity.
If your order is canceled, we will issue a refund.
5. Installation and Use of Products
By purchasing from Just Science, you agree that:
• You are responsible for ensuring proper and safe use and handling of all products.
• Just Science is not liable for damage or injury caused by improper installation, misuse, or modification of any product.
6. Limitation of Liability
To the fullest extent permitted by law, Just Science is not liable for:
• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damage resulting from installation, misuse, or inability to use products
Our total liability for any claim related to a purchase shall not exceed the amount you paid for that product.
7. Intellectual Property
All website content—including text, logos, images, product photos, and graphics—is owned by or licensed to Just Science.
You may not copy, reproduce, modify, or distribute any content without written permission.
8. Privacy
Your use of this website is governed by our Privacy Policy, which explains how we collect, process, and protect information.
9. Indemnification
You agree to indemnify and hold Just Science harmless from any claims, losses, damages, liabilities, or expenses arising from your use of the website, misuse of products, or violation of these Terms.
10. Changes to These Terms
Just Science may update these Terms at any time. Changes take effect once posted on the website. Continued use of the site constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of Arizona, without regard to conflict-of-law principles.
16. Contact Us
For questions or concerns about these Terms, please contact:
Just Science
Email: hello@justscience.com
-
What is your return policy?
We offer a 30-day return policy if in original condition and unopened. Please note that we do not reimburse shipping costs. For returns and questions, please call us at 800.625.7945, Monday – Friday 9:00 a.m. – 5:00 p.m. (MST). Note we are closed on all national holidays.
-
What if my items are damaged or missing?
If your order arrives damaged or item(s) are missing please email us within 3 days of receiving at hello@justscience.com. We’ll rectify your order as soon as possible.
Our most COMMON GENERAL QUESTIONS
-
Where do you ship?
We wish we could get Just Science products into the hands of everyone, but currently, we are only able to ship to the United States.
-
Where do orders ship from?
Orders are shipped from Tennessee in most cases but may be shipped from Arizona at the discretion of Just Science.
-
How Long Does It Take to Process an Order?
All orders received by noon Mountain Standard Time are processed the same day (excluding weekends and holidays). You will receive notification, containing tracking information, when your order has shipped
-
Do you offer free shipping?
Yes, we offer free shipping via USPS Priority to anywhere in the United States.
-
How do I change or cancel my order?
Once an order comes in, we send it quickly to ensure it arrives to you as soon as possible. If changes are needed, please call us immediately and we will update when possible.
-
How do I check the status of my order?
When you complete your order, you will receive an email with all the order details. Please check to make sure that all the information is correct and if there are any issues, please reply to that email immediately so we can get the changes made. When the order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you still have questions or needs about your order, please call us at 800.625.7945 or email us at hello@justscience.com
-
What if my items are damaged or missing?
If your order arrives damaged or item(s) are missing please email us within 3 days of receiving at hello@justscience.com. We’ll rectify your order as soon as possible.
-
How can I contact Customer Service?
Email us at hello@justscience.com or call us at 800.625.7945, Monday – Friday 9:00 a.m. – 5:00 p.m. (MST). Note we are closed on all national holidays.
-
What is your return policy?
We offer a 30-day return policy if in original condition and unopened. Please note that we do not reimburse shipping costs. For returns and questions, please call us at 800.625.7945, Monday – Friday 9:00 a.m. – 5:00 p.m. (MST). Note we are closed on all national holidays.
-
Privacy Policy
Just Science – Privacy Policy
Last Updated: 12/1/25
1. Introduction
Just Science (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the limited information we receive when you make a purchase on our website. By using our website, you agree to the terms described in this policy.
2. Information We Collect
Just Science only collects the minimum information necessary to process your payment.
When you make a purchase, our secure payment processor collects the information required to complete your transaction, such as:
• Name on the card
• Billing details
• Payment card information
Just Science does not directly receive, store, or access your full payment details. All payment information is processed securely by our third-party payment provider.
We only receive confirmation that a payment was successfully completed so we can fulfill your order.
We do not collect:
• Personal profiles
• Browsing data
• IP addresses
• Marketing or advertising identifiers
3. How We Use Your Information
We use payment information solely to:
• Process your transaction
• Verify payment status
• Meet legal or financial reporting requirements
We do not use your information for advertising, analytics, or any other purpose.
4. Information Sharing and Disclosure
Just Science does not sell, rent, or share any customer information.
We only share data with:
• Our payment processor, strictly to complete your transaction
• Authorities, if legally required (such as for fraud prevention or compliance)
We do not share information with marketers, advertisers, or unrelated third parties.
5. Cookies and Tracking
Just Science uses basic cookies for basic web analytics but we do not capture specific user information.
6. Data Retention
We retain only the minimal payment confirmation records required for:
• Transaction verification
• Accounting or tax compliance
• Fraud-prevention obligations
We do not retain full payment card information or any browsing data.
7. Security
We rely on our industry-certified payment processor to ensure your payment information is transmitted securely. Although no system is perfect, we take reasonable measures to protect data in accordance with applicable standards.
8. Your Rights
Depending on your jurisdiction, you may have rights related to access, correction, deletion, or restriction of payment-related information.
To submit a request, contact us at:
Email: hello@justscience.com
9. Children’s Privacy
Just Science does not knowingly collect personal information from children under 13 and does not operate services directed at children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Just Science
Email:hello@justscience.com
-
Terms and Conditions
Just Science – Terms and Conditions
Last Updated: 12/1/25
Welcome to Just Science (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of RV products (“Products”) from our online store. By accessing our website or placing an order, you agree to these Terms.
1. Use of the Website
You agree not to use the website for any unlawful purpose or to engage in activities that may damage, disable, or disrupt the website.
2. Product Information
We make every effort to provide accurate product descriptions, images, specifications, and pricing.
However:
• Product availability may change without notice.
• Colors or appearance may vary depending on device settings.
• We reserve the right to modify or discontinue any product at any time.
3. Pricing and Payment
All prices are listed in USD unless otherwise noted. We reserve the right to update prices at any time without prior notice.
By placing an order, you agree to provide accurate payment information and authorize our payment processor to charge the full amount of your purchase.
4. Order Acceptance
After you submit an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel an order for reasons including—but not limited to—product availability, pricing or description errors, or suspected fraudulent activity.
If your order is canceled, we will issue a refund.
5. Installation and Use of Products
By purchasing from Just Science, you agree that:
• You are responsible for ensuring proper and safe use and handling of all products.
• Just Science is not liable for damage or injury caused by improper installation, misuse, or modification of any product.
6. Limitation of Liability
To the fullest extent permitted by law, Just Science is not liable for:
• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damage resulting from installation, misuse, or inability to use products
Our total liability for any claim related to a purchase shall not exceed the amount you paid for that product.
7. Intellectual Property
All website content—including text, logos, images, product photos, and graphics—is owned by or licensed to Just Science.
You may not copy, reproduce, modify, or distribute any content without written permission.
8. Privacy
Your use of this website is governed by our Privacy Policy, which explains how we collect, process, and protect information.
9. Indemnification
You agree to indemnify and hold Just Science harmless from any claims, losses, damages, liabilities, or expenses arising from your use of the website, misuse of products, or violation of these Terms.
10. Changes to These Terms
Just Science may update these Terms at any time. Changes take effect once posted on the website. Continued use of the site constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of Arizona, without regard to conflict-of-law principles.
16. Contact Us
For questions or concerns about these Terms, please contact:
Just Science
Email: hello@justscience.com
Our most COMMON GENERAL QUESTIONS
-
Where do you ship?
We wish we could get Just Science products into the hands of everyone, but currently, we are only able to ship to the United States.
-
Where do orders ship from?
Orders are shipped from Tennessee in most cases but may be shipped from Arizona at the discretion of Just Science.
-
How Long Does It Take to Process an Order?
All orders received by noon Mountain Standard Time are processed the same day (excluding weekends and holidays). You will receive notification, containing tracking information, when your order has shipped
-
Do you offer free shipping?
Yes, we offer free shipping via USPS Priority to anywhere in the United States.
-
How do I change or cancel my order?
Once an order comes in, we send it quickly to ensure it arrives to you as soon as possible. If changes are needed, please call us immediately and we will update when possible.
-
How do I check the status of my order?
When you complete your order, you will receive an email with all the order details. Please check to make sure that all the information is correct and if there are any issues, please reply to that email immediately so we can get the changes made. When the order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you still have questions or needs about your order, please call us at 800.625.7945 or email us at hello@justscience.com
-
What if my items are damaged or missing?
If your order arrives damaged or item(s) are missing please email us within 3 days of receiving at hello@justscience.com. We’ll rectify your order as soon as possible.
-
What is your return policy?
We offer a 30-day return policy if in original condition and unopened. Please note that we do not reimburse shipping costs. For returns and questions, please call us at 800.625.7945, Monday – Friday 9:00 a.m. – 5:00 p.m. (MST). Note we are closed on all national holidays.
-
How can I contact Customer Service?
Email us at hello@justscience.com or call us at 800.625.7945, Monday – Friday 9:00 a.m. – 5:00 p.m. (MST). Note we are closed on all national holidays.
-
Privacy Policy
Just Science – Privacy Policy
Last Updated: 12/1/25
1. Introduction
Just Science (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the limited information we receive when you make a purchase on our website. By using our website, you agree to the terms described in this policy.
2. Information We Collect
Just Science only collects the minimum information necessary to process your payment.
When you make a purchase, our secure payment processor collects the information required to complete your transaction, such as:
• Name on the card
• Billing details
• Payment card information
Just Science does not directly receive, store, or access your full payment details. All payment information is processed securely by our third-party payment provider.
We only receive confirmation that a payment was successfully completed so we can fulfill your order.
We do not collect:
• Personal profiles
• Browsing data
• IP addresses
• Marketing or advertising identifiers
3. How We Use Your Information
We use payment information solely to:
• Process your transaction
• Verify payment status
• Meet legal or financial reporting requirements
We do not use your information for advertising, analytics, or any other purpose.
4. Information Sharing and Disclosure
Just Science does not sell, rent, or share any customer information.
We only share data with:
• Our payment processor, strictly to complete your transaction
• Authorities, if legally required (such as for fraud prevention or compliance)
We do not share information with marketers, advertisers, or unrelated third parties.
5. Cookies and Tracking
Just Science uses basic cookies for basic web analytics but we do not capture specific user information.
6. Data Retention
We retain only the minimal payment confirmation records required for:
• Transaction verification
• Accounting or tax compliance
• Fraud-prevention obligations
We do not retain full payment card information or any browsing data.
7. Security
We rely on our industry-certified payment processor to ensure your payment information is transmitted securely. Although no system is perfect, we take reasonable measures to protect data in accordance with applicable standards.
8. Your Rights
Depending on your jurisdiction, you may have rights related to access, correction, deletion, or restriction of payment-related information.
To submit a request, contact us at:
Email: hello@justscience.com
9. Children’s Privacy
Just Science does not knowingly collect personal information from children under 13 and does not operate services directed at children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Just Science
Email:hello@justscience.com
-
Terms and Conditions
Just Science – Terms and Conditions
Last Updated: 12/1/25
Welcome to Just Science (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of RV products (“Products”) from our online store. By accessing our website or placing an order, you agree to these Terms.
1. Use of the Website
You agree not to use the website for any unlawful purpose or to engage in activities that may damage, disable, or disrupt the website.
2. Product Information
We make every effort to provide accurate product descriptions, images, specifications, and pricing.
However:
• Product availability may change without notice.
• Colors or appearance may vary depending on device settings.
• We reserve the right to modify or discontinue any product at any time.
3. Pricing and Payment
All prices are listed in USD unless otherwise noted. We reserve the right to update prices at any time without prior notice.
By placing an order, you agree to provide accurate payment information and authorize our payment processor to charge the full amount of your purchase.
4. Order Acceptance
After you submit an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel an order for reasons including—but not limited to—product availability, pricing or description errors, or suspected fraudulent activity.
If your order is canceled, we will issue a refund.
5. Installation and Use of Products
By purchasing from Just Science, you agree that:
• You are responsible for ensuring proper and safe use and handling of all products.
• Just Science is not liable for damage or injury caused by improper installation, misuse, or modification of any product.
6. Limitation of Liability
To the fullest extent permitted by law, Just Science is not liable for:
• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damage resulting from installation, misuse, or inability to use products
Our total liability for any claim related to a purchase shall not exceed the amount you paid for that product.
7. Intellectual Property
All website content—including text, logos, images, product photos, and graphics—is owned by or licensed to Just Science.
You may not copy, reproduce, modify, or distribute any content without written permission.
8. Privacy
Your use of this website is governed by our Privacy Policy, which explains how we collect, process, and protect information.
9. Indemnification
You agree to indemnify and hold Just Science harmless from any claims, losses, damages, liabilities, or expenses arising from your use of the website, misuse of products, or violation of these Terms.
10. Changes to These Terms
Just Science may update these Terms at any time. Changes take effect once posted on the website. Continued use of the site constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of Arizona, without regard to conflict-of-law principles.
16. Contact Us
For questions or concerns about these Terms, please contact:
Just Science
Email: hello@justscience.com
Looking for more how-to videos for our products? Head to the TankTechsRx YouTube channel for many more instructional videos, testimonials and so much more.

